Too often companies get so busy trying to make people happy — any people — they forget why they are in business or get off track from their own value system.

Without the strong values discussed earlier in the interview this could lead to chasing a buck versus building a business serving like-minded clients.

I know I am nitpicking, but if someone isn’t already clear on their own values (possibly a young person starting out in business), this advice could easily send them down the wrong track.

I agree we need to make the right people happy — and in addition to customers etc, they should be people who share our values.